Frequently Asked Questions

  • You have two excellent choices depending on your timeline:

    • Special Order from Our Designers: We can place an order for a new gown, but please note that designer production times typically range from 4–6 months.

    • Our Off-the-Rack Collection: For immediate needs, we recommend exploring our large selection of off-the-rack gowns. We have over 600 dresses in sizes 2–28 ready to purchase. The best part? When you select a gown from this collection, you can take your dress home the same day!

  • Our pricing is based on the type of purchase you make:

    Special Order Gowns

    • These dresses start at $1,200 and go up to about $3,800.

    • The majority of our special order gowns are priced between $1,700 and $2,200.

    Off-the-Rack Gowns

    • These gowns are available for immediate purchase and start as low as $599.

    • Most of our off-the-rack dresses are priced between $1,000 and $1,450.

  • Appointments are required on Saturdays. As our busiest day of the week, Saturday appointments fill up quickly, so we recommend you schedule at least 2–3 weeks in advance to secure your spot.

    During the week, we welcome walk-ins and will accommodate you if a fitting room is available.

    Looking for a more relaxed experience?

    For a quieter appointment without the weekend rush, consider booking a:

    • Weekday Appointment.

    • Diamond Appointment: This is a private, after-hours booking designed just for you and your party.

  • We ask that you notify us at least 24 hours in advance if you need to cancel or reschedule your Saturday appointment.

    If you do not show up for your appointment (a "no-show") or cancel a Saturday appointment with less than 24 hours' notice, a $75 cancellation fee will be charged.

    This policy helps us ensure that we can offer this highly-requested time slot to another bride.

  • We proudly carry a vast selection of more than 700 gowns in sizes 0–30!

    While the majority of our stock falls between sizes 10 and 16 (the most common bridal sizes), we are committed to offering a wide range of options for every bride.

    We currently have over 150 gowns available in sizes 16–28.

  • Our standard appointments are timed to ensure every bride has a focused, stress-free experience: Gold and Platinum Appointments are 90 minutes. Multi-Platinum and Diamond Appointments are 2 hours. These times are fixed because appointments are scheduled back-to-back. Based on our experience, we find this is plenty of time to find your dream dress!

    Want to save time? We offer a complimentary Zoom call with your stylist before your appointment. This allows your stylist to understand your style preferences and pre-select a few gowns, maximizing your time in the boutique.

  • We want you to feel comfortable and ready to say "Yes!" Here's what we recommend:

    • Strapless Bra and any Shapewear/Bustier you plan to wear on your wedding day. This will help you get the most accurate fit and vision of the gown.

    • Don't worry about shoes! We have platforms you can stand on to simulate your wedding-day height.

    The Most Important Thing to Bring

    Come with an open mind and leave any preconceptions at the door! Please don't worry about the size tags. Bridal sizing is often very different from ready-to-wear street clothes. Your stylist will focus on pulling several styles that fit your body, personality, and wedding vision, regardless of the number on the label.

  • Wedding dress shopping is a LOT of fun but can be overwhelming with too many opinions in the room. Bring the family members and friends whose opinions matter most. Perhaps most importantly, bring the people that MUST be there to help you make a decision. If you wait, the dress you love may be gone if you come back later!

  • We love children, but to ensure the best experience for all of our brides, we ask that you do not bring children under the age of 10 to your appointment.

    This policy is in place for a few important reasons:

    • Safety: Bridal salons have many safety hazards, including loose pins, needles, and small objects that can worry parents and pose a risk to young children.

    • Focus: We want to ensure you get the most out of your valuable time and are fully focused on finding your dream dress.

    • Respect: This helps maintain a calm and respectful environment for other brides who are also having their appointments.

  • No, unfortunately, our insurance policy does not allow outside food or beverages in the salon. However, we are happy to provide refreshments! Drinks are included in our different appointment experiences for you and your guests.

  • Yes! We encourage you to take photos to remember the moment you say "Yes!" to your dream dress—it's one of the most memorable days of your life. We're happy to snap photos for you and your party. We only ask that you be sure to tag us when you share your joyous moment on social media!

  • No. Every single one of our wedding gowns is sourced directly from our carefully curated designer collections.

  • No. Every Something BLUE wedding gown is intended to be a forever keepsake for you. We believe these gowns are treasures meant to be shared one day with your daughter or granddaughter.

  • We accept the following forms of payment:

    • Cash

    • Debit Cards

    • Credit Cards: Visa, Mastercard, Discover, and American Express

    Do you offer payment plans?

    Yes! We can help you set up a payment plan for your gown with no added fees or interest.

  • Please note that all sales are final.

    We do not offer refunds, exchanges, or cancellations on any purchases. This policy applies without exception.

  • Alterations are not included in the price of your wedding gown. Most wedding gowns require at least some tailoring to achieve an ideal fit, but the extent of the work will vary from dress to dress. Please plan for alterations to take approximately one to two months. It's important to factor this time into your overall wedding timeline. We are happy to provide you with a list of recommended, local seamstresses that our brides frequently use. However, these seamstresses do not work directly for our boutique, and we are not responsible for the work they perform. Of course, you are also welcome to use any seamstress of your own choosing.

  • Yes! We run special sales and promotions at various times throughout the year.

    Additionally, we always maintain a dedicated selection of beautiful gowns priced at $1,000 and under, which is available year-round.

  • Off-the-Rack Gowns

    • We require a 1/3 down payment at the time of purchase.

    • The remaining balance can be paid through monthly installments.

    • Ready to take it home? If you choose to pay for your dress in full that day, you are welcome to take it with you immediately!

    Special Order Gowns

    • We require a 50% down payment to place your order with the designer.

    • The remaining balance will be placed on a convenient payment plan.

    • Important: Once the order is submitted to the designer, no changes or cancellations are accepted.

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